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BIG ITI

Our services

Ten areas of expertise to bring your organisation into the AI era

Each service solves a concrete problem, with precise deliverables and an instant quote.

01 / 10

AI agents & chatbots

A WhatsApp or web assistant that answers, sells and qualifies, day and night.

From $420

Instant quote for this service

The problem

Customers message at all hours. Every slow reply is a lost sale, and your team spends its days repeating the same information.

Our solution

An AI agent trained on your business: catalogue, prices, hours, procedures. It replies in seconds, takes orders and bookings, and hands over to a human when needed.

Deliverables

  • WhatsApp Business and/or web assistant
  • Knowledge base of your business
  • Human handover
  • Conversation and lead dashboard
  • Team training

02 / 10

Process automation

Invoices, reminders, reports: your repetitive tasks run themselves.

From $330

Instant quote for this service

The problem

Copy-pasting between Excel, WhatsApp and email, chasing payments by hand, rebuilding the same reports: hours lost and costly mistakes.

Our solution

We connect your tools and automate the flows: quotes, invoices, reminders, mobile money, CRM, daily reports sent to your phone.

Deliverables

  • Process mapping
  • 2 to 4 automations in production
  • Integration with your tools (Sheets, WhatsApp, mobile money…)
  • Documentation and training

03 / 10

Cybersecurity & data protection

Audits, protection and backups so your data stays yours.

From $500

Instant quote for this service

The problem

Hijacked WhatsApp and Facebook accounts, ransomware, customer data leaks: African SMEs are increasingly targeted and rarely protected.

Our solution

Audit of your weaknesses, hardening of accounts and devices, automatic backups, compliance with personal data laws, and staff awareness training.

Deliverables

  • Audit report and action plan
  • Two-factor authentication and access control
  • Tested automatic backups
  • Phishing awareness training
  • Data compliance support

04 / 10

Websites, apps & custom software

Fast websites and business apps built for African mobile users.

From $580

Instant quote for this service

The problem

A slow or missing website, foreign software that doesn’t fit your workflows, mobile money or unstable connections.

Our solution

Ultra-fast showcase and e-commerce sites, web and mobile apps, custom management software with local payments and offline support.

Deliverables

  • Mock-ups validated with you
  • Live website or app
  • Mobile money / card payments
  • Basic Google SEO
  • Optional hosting and maintenance

05 / 10

Local AI & data sovereignty

AI models installed on your premises: your data never leaves your servers.

From $2,500

Instant quote for this service

The problem

Banks, governments, clinics: you cannot send sensitive data to foreign services.

Our solution

We deploy open-source language models on your servers or in an in-country datacenter, connected to your documents, with full access control.

Deliverables

  • Sizing study (server, GPU)
  • LLM installed and secured on-site
  • Internal assistant on your documents
  • Logging and permissions
  • Administrator training

06 / 10

Data & Business Intelligence

Your key figures in a clear, up-to-date dashboard on your phone.

From $670

Instant quote for this service

The problem

Data is scattered across notebooks, Excel files and apps. You can’t quickly see what works.

Our solution

We centralise your data and build dashboards and forecasts that guide your decisions.

Deliverables

  • Centralised data sources
  • Interactive dashboards
  • Automatic reports via WhatsApp or email
  • KPIs and forecasts
  • Data literacy training

07 / 10

Digital marketing & branding

Content, ads and brand identity that bring in customers.

From $250 / month

Instant quote for this service

The problem

You post without a strategy, ads are expensive and don’t pay off, and your image doesn’t reflect your quality.

Our solution

Brand identity, editorial calendar, AI-assisted content, measured and optimised Facebook, Instagram and TikTok campaigns.

Deliverables

  • Visual identity or brand guide
  • Monthly calendar and content
  • Targeted ad campaigns
  • Monthly results report

08 / 10

Hardware & IT infrastructure

Computers, networks, servers: the right equipment, properly installed, at the right price.

From $500

Instant quote for this service

The problem

Unstable Wi-Fi, slow computers, no backups, equipment bought without advice: technology slows you down instead of helping.

Our solution

Needs assessment, supply, installation and configuration of computers, networks, servers, UPS and CCTV, with maintenance.

Deliverables

  • Audit and recommendations
  • Equipment supply (billed separately)
  • Network and workstation setup
  • Optional maintenance contract

09 / 10

Robotics & IoT

Sensors, drones and robots to measure, monitor and automate in the field.

From $1,670

Instant quote for this service

The problem

Fields, warehouses, plants, remote sites: you lack reliable information about what happens on the ground.

Our solution

Connected sensors, drones, computer vision and automation, linked to dashboards and smart alerts.

Deliverables

  • Feasibility study
  • On-site pilot (sensors, drone or robot)
  • Monitoring platform and alerts
  • Scale-up plan

10 / 10

Training & coaching

Your teams master AI, Excel and digital tools, hands-on.

From $250

Instant quote for this service

The problem

The tools exist, but teams don’t know how to use them or are wary of AI.

Our solution

Hands-on training on your real cases: generative AI, Excel, Google Workspace, security, digital marketing. On-site or remote.

Deliverables

  • Tailored programme
  • 1 to 3 training days per group
  • Materials and exercises
  • Post-training follow-up

Your project deserves an answer in under a minute.

Describe your business and your problem: our AI proposes a solution and a price estimate. A BIG ITI expert then confirms it with you.